Currently the only shipping method we offer is a single charge of £7.50 for postage & packing for all orders below £50. Postage is free for all orders above £50. (Parcel Post - Approx 3 working days from dispatch, contact for next day delivery). We only deliver within the United Kingdom.
Payment is made through PayPal, a very safe and secure method of online payment. It's easy to use when you come to pay - and it's FREE.

Ordering Methods: We can accept orders by:
•    Our Website via Paypal: www.bossco.co.uk
•    Telephone: 0161 282 0011
•    Fax: 0161 491 5107
•    Post: BOSSco, The White House, 118 Gatley Road, Gatley, Cheshire, SK8 4AD.
Returns: In the unlikely event that goods need to be returned to us, it is imperative that a Returns Number is obtained first to enable us to process your return as quickly and efficiently as possible. Returns received without the correct details will unfortunately be subject to delays. We strongly advise that a tracked delivery method (e.g. Recorded Delivery or Royal Mail Special Delivery) is used to return goods. Providing goods are genuinely faulty, we will reimburse your postage costs, up to a maximum of £7.50. Important: Please be aware that Royal Mail Recorded Delivery will only offer limited compensation should a package not be delivered and therefore is not recommended for returning any item worth over £40. We strongly advise that Royal Mail Special Delivery is used to return such items.

Refunds: We will endeavour to process all authorised refunds within 7 working days. In the interests of helping the environment, efficiency and good business practice, we reserve the right to operate a paperless refund facility for amounts less than £10, ie we will credit your card/account electronically within 5 working days.

Delivery: High value items are generally despatched using Royal Mail Special Delivery or our Courier Service that guarantees next working day delivery. * Smaller and/or lower value items may be dispatched using Recorded Delivery or Proof of Posting at our discretion. Please note that, as with any mail order company, delivery is out of our hands once Royal Mail has collected from our offices. i. * Guaranteed next-day delivery is only once certain criteria has been met and is subject to stock availability and payment clearance. All credit card details are checked against the address details supplied. We apologise for any inconvenience caused but these procedures are in place to protect genuine cardholders. ii. * Both our standard delivery service and guaranteed next-day service apply to the majority of the UK mainland. Remote parts of the UK and any delivery that involves a sea crossing may be subject to a surcharge of between £5 and £30 - we will always advise you of this in advance of accepting your order. iii. Orders with a value of over £100 can only be delivered to the cardholder's registered address. iv. Orders with a value of over £40 will require further proofs of identity if you require delivery to a different address to the cardholder's registered address. v. In the event that Royal Mail or our couriers return goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges incurred by BOSSco deducted from any refund amount given.

Compensation: The maximum compensation payable in the event of non-delivery through no fault of the customer is £6.15. Higher compensation against consequential loss is available on receipt of a further fee - this cover will only be available once agreed in writing by our Head Office before dispatch of any goods.

Industrial Action: Although very rare these days, there are times when we are affected by either local or national strikes. As these events are outside of our control, we cannot accept any liability for any delays, losses or problems caused by Industrial Action. Overseas orders: We are a UK company supplying UK customers. Due to changes in the way Royal Mail handle overseas packages, we do not deliver overseas. We apologise for any inconvenience this may cause.

Whilst every care has been taken in the preparation of these World Wide Web Pages, the publishers cannot be held responsible for the accuracy or authenticity of the information they contain, or any consequence arising from it. As with any contract, purchase or other business transaction all parties should ensure that they have viewed and understood the full terms and conditions of the transaction.